Start your project
Partners
Become a Partner
Free Trial
Contact Us

Industry Solutions

  • Main
  • /
  • Industry Solutions

Solved Issues

QSOLT Q2

Management system dashboard

QSOLT SMART PANEL

Information table

QSOLT INFOSPOT

Information system

QSOLT AsQ

Operating system

Financial sector

The goal of creating an electronic order management system in financial institutions is to provide comfort in service delivery, improve service quality for customers, optimize technology usage.
The system allows creating an internal office atmosphere, increasing stress resistance, allows clients to quickly familiarize themselves with the recommended informational materials like those available on the electronic order system table, as well as detailed view on special stands.

SmartPanel helps solve order issues related to clients’ information: display a yellow media content organization, notify visitors with the help of two scrolling rows about known events, display videos with current course values, weather forecasts and situation on the roads. A convenient interface of the centralized administration allows managing transfer content as a translator, as well as a program interface, installed on devices, providing operational monitoring of systems performance.

InfoSpot is a product that allows creating an interactive catalog of services and company servers, providing real communication with clients. Our solution allows you to get feedback from real booklets and evaluate the effectiveness in client offices, as well as conduct analytics on the most active clients of products and services. InfoSpot is a multiplatform solution that enables you to install it on information kiosks as well as on Android OS devices. InfoSpot can be deployed both in the area of service and cash registers, as well as on the office window, thus increasing customer service quality, increasing client loyalty and satisfaction.

AsQ allows creating and testing interactive surveys, obtaining statistical and analytical reports in the web interface of the system. Solutions based on the Qsolt AsQ platform help get real feedback from clients on the basis of their visits to bank branches, studying the level of customer satisfaction, the state of offices and their equipment. Such a solution, based on AsQ, allows you to receive additional concurrent surveys on the customer’s side about the quality of information and company service.
  • Customer Section

Management systems are an excellent tool for improving the efficiency and quality of service for guests and organizing studies in educational institutions. The use of a CMS helps improve the image of the facility in the eyes of clients by counting the creation of polite client feedback requests.

SmartPanel helps solve tasks assigned to service desks: displaying a video media content of the organization, notifying users with the help of two-way messages about important events, showing videos with information about the arrival and departure situation at gates. A convenient interface of the centralized administration allows you to manage transport content, as well as program settings installed on devices, monitor operational monitoring of device functionality.
InfoSpot – this product allows you to create an interactive catalog of service organization premises, get an operational view of attendance in the government service centers. Our solution allows you to receive reports from information materials and transmit messages to the service point staff, copy analytics of the most visited services, provide distance consultations with the help of video conferencing. InfoSpot – a multiplatform solution allows you to install it on kiosks with an info screen, as well as on Android OS devices. InfoSpot can be displayed as a zone of attention, as a screen with a service usage summary, and as a stand with a visitor service queue.
AsQ allows you to create and conduct interactive surveys, get statistical and analytical reports in the online system. The solutions based on Qsolt AsQ help get an operational view of the awaits of their visitors in government service centers, to know the level of satisfaction with the quality of service provided. Such a solution based on AsQ helps to obtain a complete quality map of the service provided by visitors, evaluate the service level by areas of responsibility. This solution at the AsQ base helps to get a complete quality map of the service provided by visitors, a service rating by normative criteria.

Medical studies

The client registration form is intended for medical practitioners using the electronic referral system and allows patients from the general practice or hospital wards to be added, indicating that the patient is primarily registered with a chronic disease, and also includes the registration of infectious diseases based on a timely contact with patients. This section is intended to find the availability of a convenient registry with the help of the Internet, after which it will be possible to select patients by registry, restrict access to certain persons, patients can plan a visit time more efficiently, pre-assign a visit, receive an invitation to a visit, and it is possible to attend the clinic unexpectedly outside the scheduled time announced at the registry.
Information about medical center/clinic/policlinic patients. Information about the presence of contagious diseases and other socially significant information.
InfoSpot is a product designed to create an interactive guide catalog for healthcare organizations, providing the general connection of patients from the population in medical service centers. Our solution allows access to reference informational materials and descriptions of existing service standards, copy the analysis of the most common diseases, provide patients with greater efficiency in planning time, advance appointment scheduling, visit invitations, the ability to move to the visit zone, and the possibility of arriving at the clinic unexpectedly outside the announced time at the registry. InfoSpot is a multiplatform solution designed to run on information kiosks as well as on Android OS devices. InfoSpot can be distributed zonally by wards or cabinets.
AsQ offers to create and test interactive surveys, obtain statistical and analytical reports from web interface systems. Solutions based on Qsolt AsQ help to get an objective view from respondents on the fulfillment of their responsibilities in technical or medical services, assess the level of customer satisfaction. Thus, the solution based on the AsQ system allows you to get a full picture of customer satisfaction after the visit, and their compliance with standard procedures.
Service companies
The management system clearly helps to increase the quality of service of service centers and is an important component of a loyalty program. Using the service center system allows getting the possibility of time analysis, monitoring the service level obtained by clients, identifying the causes of delays and dissatisfaction, and tracking the level of training and motivation of students. A diagnostic questionnaire is sent to the client right after planning their time, and incomplete service center responses instantly provide comfort of observation and improve the zone of influence, which is especially important for autoservice centers.
SmartPanel helps to solve service queues issues communicated with client information: show a video media content about the organization, notify visitors with the help of two-way stories about news, display videos with valuable training courses, guides, and instructions for support. Friendly interface of the centrally managed administration allows you to control the content being transmitted, as well as program notifications adjusted to conditions, establishing operational monitoring of work zones.
Diagnostic tool
The SUO application for garages is designed for using the self-service class, including issuing tickets booked through the internet, and replying to tickets unfulfilled with a queue, as well as for verifying the paid technologies and electronics.
SmartPanel helps create a more comfortable waiting area by providing information about new products, prices, promotions, and other news selected by the exhibitor.
Engineering companies
The goal of the electrical system installation in the offices of engineering companies is to create a comfortable working environment, improve service quality, optimize the use of technologies in coordination with controlling organizations. The system allows issuing the standard waiting time for the client presented by the service center of not more than 30 minutes, create a pleasant atmosphere in the office, reduce stress for visitors, give visitors the opportunity to get acquainted with the latest news with informative materials on the main information table of the electrical system.
Smart Panel helps solve tasks related to client information: showing a video media content of the organization, inviting visitors with the help of two scrolling lines about important events. A convenient interface of a centralized administrator allows managing how content is transmitted, as well as programmatically setting installed devices, ensuring operational monitoring of the system operation.
InfoSpot is a product designed to create an interactive catalog of services and company servers, providing operational communication with visitors. Our solution allows the operator to communicate data from a number of remote terminals and provide an analyst for finding Internet-based data for visitors and subscribers. InfoSpot is a multiplatform solution, allowing you to install it both on information kiosks and on Android OS-based devices. InfoSpot can be installed both in waiting zones and next to the service window, maintaining a constant information mode for the visitor.

AsQ offers the creation and testing of interactive surveys, obtaining statistical and analytical reports on the web-based survey system. Solutions based on the Qsolt AsQ platform help to get an objective view from clients regarding their loyalty in banking products, measure customer satisfaction, assess the effectiveness of service delivery, analyze offers and their shaping. Such an approach, based on AsQ solutions, allows obtaining additional concurrent data on a larger scale regarding informational and graphical company components.

Logical centers
The transport terminals management system creates a single service medium, enhancing the interaction of the company with clients at all levels and allows automating processes of issuance and account charging for loyalty program participants, as well as cash collections. The interface is clearly connected with the dispatcher computer, and the water supply information is combined with SMS notifications sent to the registered phone number. SMS information allows operators to be notified about the use of the loyalty program and collecting operational information for monitoring operational modes.
SmartPanel helps solve the task of quickly getting known about some incidents, displaying views with relevant courses of events, reports and situations on screens in halls. The convenient interface of the central administration allows managing the transmitted content as a transportable container, as well as programmed display settings installed on monitors, enabling operative monitoring of work modes.
Data revalidation
Audit during the audit/ Automation of audit system
Service for tracking reconciliation content of attendants. Convenient system for information for attendants and attendants.
Catalog of organizations-agents / services. Agent area of the BC. Interactive BC map
FUZ
Using the SWO during peak exam periods allows optimizing the appeal process for statements submitted by applicants, reviewing applications by committes, etc.
System for monitoring students and applicants
Catalog of organizations-agents / services. Agent area of the BC. Interactive BC map
Telephone

The analytical bank of strategies has the ability to support client flows in offices or at company branches, optimize the appeal of specialists, reduce the load on office maintenance.

SmartPanel can solve the task of submitting orders associated with client information: displaying the target media content of the organization, calling visitors with the help of two-way communication channels, showing videos with relevant course schedules, agendas and situations at the gates. A convenient interface of the centralized administrator allows managing it as a content transfer and program offering tool installed on infrastructures, ensuring operational monitoring of infrastructure work.
Additional production capabilities of the service will expand the zone of information kiosks, which allows more product promotion in the area of new or proprietary active offers. Buying a product or registering for a specialist’s appointment.
Strategy Companies
The final point of client contact when leaving service offices. It’s important for the client to select a document package before leaving so that the client can turn to the specialist’s desk, who can notify and sign. Usually, the client arrives in a comfortable zone of the service offices.

SmartPanel helps solve tasks connected with client information: showing the target media content of the organization, notifying users with the help of live streams about known events, displaying widgets with actual course values, forecasts and situation on roads. A convenient user interface of the centralized administration allows managing both the content being transferred and the software, installed on the devices, as well as operating the active monitoring of the device operation.

The additional possibility of production release will increase the range in the coverage area of information kiosks, which allows more precisely familiarizing with new or actual offers. To buy a product or order a service to a specialist.

JKH Suggestion

The installation of an electronic board in offices is regulated by standard requirements. The first board helps evaluate the load and effectiveness of specialists’ work, as well as the quality of client service.

Transport (aviacompany)

Organization after the client’s arrival at the premises of the avia company – sale of tickets/orders/calls, regulation of various situation.

SmartPanel helps solve tasks connected with client information: showing the target media content of the organization, notifying users with the help of live streams about known events, displaying widgets with actual course values, forecasts and situation on roads. A convenient user interface of the centralized administration allows managing both the content being transferred and the software, installed on the devices, as well as operating the active monitoring of the device operation.

Interactive catalog of postoperative complications, diagnoses, and classifications. A detailed breakdown of clinical entities from professional organizations. The database includes facts, courses, and outcomes of various diseases classified by different characteristics.

Hospitals

Organization of electronic patient records during the admission of large groups of tourists/travelers.

SmartPanel helps solve the task of tracking patients linked to client information: showing the target media content of the organization, informing patients with the help of dual-story reports on known complications, showing videos with relevant course values, symptoms and situations on wounds. A convenient interface of the central administration allows monitoring transfers of content, as well as program equipment installed on the wards, ensuring operational monitoring of the wards.

Interactive catalog of postoperative complications, diagnoses, and classifications. A detailed breakdown of clinical entities from professional organizations. The database includes facts, courses, and outcomes of various diseases classified by different characteristics.

About

Participation in the organization of shared hospitals, cafes, and dormitories, which are intended to deal with cases “at a high level”.

SmartPanel helps solve the task of tracking patients linked to client information: showing the target media content of the organization, informing patients with the help of dual-story reports on known complications, showing videos with relevant course values, symptoms and situations on wounds. A convenient interface of the central administration allows monitoring transfers of content, as well as program equipment installed on the wards, ensuring operational monitoring of the wards.

Interactive menu.