Energy Companies
Energy Companies
The goal of the electric power system control system in energy companies is to create a comfortable service environment, improve service quality, optimize the technology of providing services in cooperation with control authorities. The system allows displaying the client’s order submission form in normal mode for no more than 30 minutes, creating a genuine atmosphere in the service environment, reducing stress, giving the operator the ability to immediately consult with reference and informational materials on the main information table of the electric power system.
Smart Panel helps solve the tasks of orders related to client information: displaying a client’s service organization media center, notifying operators with the help of two-way notifications about urgent issues. A convenient interface of the centralized administration enables managing the content being transmitted, as well as the program settings adapted to the operating conditions, allowing operational monitoring of system performance.
InfoSpot – this is a product that allows creating an interactive catalog of services and company servers, enabling direct communication with customers. Our solution lets you display catalogs made from sets of ready-made blocks and facilitates meetings in client offices, providing analytics to better understand internet audiences for product buyers and suppliers. InfoSpot is a multiplatform solution that allows you to deploy it as information kiosks as well as on devices running Android OS. InfoSpot can be scaled as a zoning tool and network with a single management console, able to track the attendance of visitors.
AsQ allows creating and conducting interactive surveys, obtaining statistical and analytical data in a web interface system. Solutions based on Qsolt AsQ help obtain direct feedback from clients regarding their satisfaction with bank products, knowledge of service quality, and the conditions of service and their compliance. Such feedback based on AsQ helps to get additional concurrent suggestions for improving the quality of information and company services.