Medical Institutions
Medical Institutions
Creating a customer-oriented environment in medical institutions with the help of an electronic queue system saves patients from having to spend long periods of time in clinics or hospitals waiting to be seen, which has a positive effect on their condition and also reduces the spread of infections by reducing the amount of time patients spend in contact with each other. For this industry, it will be important to have the option of remote registration via the Internet, as this will eliminate queues at the reception desk, reduce the cost of support staff, and allow patients to plan their time spent visiting the doctor more efficiently by giving them the opportunity to arrive at the clinic just before the time specified during registration.
Informing visitors about the services offered by the medical center/hospital/clinic. Information about the dangers of viral diseases and other socially significant information.
InfoSpot is a product that allows you to create an interactive catalog of an organization’s services and receive feedback from the public at healthcare centers. Our solution eliminates the need to print informational materials and set up information stands, allows you to collect analytics on the most popular services, and provides remote consultations via video conferencing. InfoSpot is a multi-platform solution that can be installed on information kiosks and tablets running Android OS. InfoSpot can be placed in waiting areas, reception areas, or doctors’ offices.
AsQ allows you to create and conduct interactive surveys, receive statistical and analytical reports in the system’s web interface. Solutions based on Qsolt AsQ will help you get feedback from visitors about their interest in certain medical services and find out their level of satisfaction with the quality of service. Thus, a solution based on AsQ will help you get a complete picture of visitor satisfaction and their compliance with regulatory requirements.
Software and hardware systems for medical institutions
The Qsolt product line offers effective solutions for improving service quality in clinics, hospitals, and medical centers. The brand offers software and hardware systems that facilitate convenient interaction between customers and medical professionals.
- Electronic queue. The Qsolt Q2 queue management system with remote registration support is suitable for healthcare. It allows patients to make appointments with specialists in advance. This solution eliminates crowding in lobbies and corridors, thereby reducing the risk of spreading infections. The Q2 queue management system includes a queue terminal for hospitals, a central display board, and operator consoles.
- Smart Panel information display. Designed for broadcasting video and other digital/advertising content. Helps inform patients about the dangers of various diseases and basic preventive measures. Attracts the attention of visitors to medical facilities thanks to dynamic presentation of information, banner and video advertising of the facility’s services. Can completely replace printed materials.
- InfoSpot information system. This is an interactive catalog of services provided by a medical facility or multidisciplinary clinic. It reduces paper document flow and provides visitors with comprehensive information about the services offered.
- AsQ survey system. Allows you to receive feedback from patients in real time. Provides an objective assessment of service quality. Significantly facilitates the creation of statistical reports.
Qsolt software and hardware systems will help optimize patient flow management, ensure a comfortable waiting experience, and improve service quality.