Government Sector

QSOLT Q2

Order Management System

QSOLT SMART PANEL

information table

QSOLT INFOSPOT

information system

QSOLT AsQ

response system

Government Sector

Order management systems are primarily designed to enhance the efficiency and quality of service delivery and organize tasks and operations in educational institutions. The use of the CMS helps simplify and speed up government administration in the eyes of clients due to the creation of a user-friendly interface.

SmartPanel helps solve a range of tasks related to information about customers: displaying the target media content of the organization, notifying customers with the help of additional messages about important events, showing views with information about the arrival and situation on the roads. A convenient interface centrally administrated allows managing content as a translation, as well as program objects installed on devices, increasing operational monitoring of device performance.

InfoSpot – this product allows you to create an interactive catalog of services for organizing, gaining real feedback from customers at government service centers. Our solution enables you to receive printed informational materials and distribute feedback forms from visitors, record analytics of the most frequently visited services, provide distance consultations with video conferencing support. InfoSpot – a multiplatform solution allows you to install it both on information kiosks and on Android OS tablets. InfoSpot can also operate in offline mode and work with service activation keys, control billing based on the number of visitors. Additional options, thanks to the video conferencing support module, can be extended.

AsQ allows creating and conducting interactive surveys, obtaining statistical and analytical data in web-interface systems. Solutions based on Qsolt AsQ help to get real feedback from visitors about their satisfaction with technical or public government services, identify the level of service quality. Such an option, based on the AsQ core, allows getting a polling card of visitor satisfaction after the visit, with the possibility of normative tracking of trips.

Schedule appointments in government offices

In some organizations, large queues form. The use of emotions by many people draws attention. Improving the image and increasing the efficiency of work of budgetary institutions helps the Qsolt program complexes. The trend is leading to solutions for the public sector.

Queue management system. Designed for public sector institutions, the Qsolt Q2 service. It distributes the flow of clients by setting selected service types and employee availability. The visitor needs to select the desired service on the terminal screen, take a ticket, and wait until their number is displayed on the operator’s screen.
Smart Panel table. An informative system consisting of a central screen, control block and program description. Allows transmitting digital content and advertising materials in the waiting area.
Multipurpose InfoSpot solution. Intended to create an interactive catalog of services of the institution, which can constantly change printed materials and stands. It can be realized on terminals and panels.
AsQ feedback system. Designed to receive feedback from clients. It involves one of the employee motivation tools. Allows collecting statistics and processing the data.

Inside the queue management system, the visitor can solve many problems and improve the quality of service.