In an increasingly competitive environment, retail businesses need to create a customer-centric environment. Visiting a store should not cause negative emotions among shoppers, otherwise they may go to competitors. One of the main negative factors is long waiting times for service. To increase customer loyalty, install an electronic queue terminal in your store.

Modern software and hardware systems for retail outlets are available in the Qsolt product line.

• Q2 queue management system. Convenient for both customers and employees. Distributes visitor requests evenly and ensures optimal staff workload. While waiting to be called, people can browse the sales floor, check out new products, and learn about current promotions and other offers. The queue management system includes a queue terminal for the store, a display board, and operator consoles. The software is updated regularly.
• Smart Panel information display. A screen can also be installed in the waiting area to broadcast advertising materials. The store can advertise new products and inform customers about promotions, discounts, and special offers. Digital content can completely replace magazines, flyers, and other printed materials.

The queue management system can be implemented in stores with self-service checkouts, order pickup points, and electronics and home appliance inspection departments in large chains. This solution will help improve customer service quality and staff efficiency.