01.1
Qsolt Series Q Overview Management System
Qsolt CRM is a system designed to facilitate client relationships, based on service principles, as well as a multi-functional management tool and point of contact for developing your organization.
Our CRM allows controlling many metrics of the client service, directly influencing customer satisfaction creation, motivating them for repeated visits.
Our CRM allows controlling many metrics of the client service, directly influencing customer satisfaction creation, motivating them for repeated visits.
Qsolt CRM Q2
Qsolt CRM Q2 mini
Qsolt CRM Q5
PRICE IN ADVANCE
time countdown before service activation
increase in average waiting time for visitors
improved efficiency of specialists’ work by tracking the correct distribution of load
availability of the possibility to independently distribute time within the queue order
process transparency control
collection of statistical information
maintenance of unified standards within the set of organization departments
formation of organizational-schematic reports based on statistical data on one device or file
systematized selection
receipt of actual statistics
program description (in brief) after purchase and activation, updated no more than twice per calendar year
upon connection, the user receives a comprehensive service and PO update
Qsolt Series Q Preview
UNIFIED STANDARDS FOR SERVICE PROVIDERS SET
CONTROL AND INTERNAL AUDIT
RECEIPT OF EFFECTIVE STATISTICS
BUSINESS PROCESS AUTOMATION
CREATION OF COMFORTABLE CONDITIONS FOR CLIENTS
EFFECTIVENESS OF PROCEDURES
CLIENT RIGHTS PROTECTION
- Control all stages of customer service after the client, both in terms of time and in terms of the quality and orderliness of their maintenance (quality assessment system).
- Monitor client feedback on the website (main information table, submission tracking, value course and price), and verify it through media containing audio content from the interlocutor in response to inquiries (targeted recording), to ensure a larger number of positive customer feedback recognized by the company’s quality control system.
- Obtain comprehensive feedback from the interlocutor in response to inquiries (feedback system).
- Enter standard service stages (not only to maintain the norms regarding delivery and service, but also to maximize their coverage by daily digital client service logs from installations).
Functional capabilities
QSOLT ASQ OPERATIONS SYSTEM
QUALITY OF CLIENT SERVICE
LISTING FOR DEALERS
MOBILE WORKING TOOLS
CENTRAL ADMINISTRATION
BUSINESS-ANALYTICS TABLE
CANAL SEGMENTATION
INTEGRATION WITH WEB-SITES, CRM AND BI
ADVANCE REGISTRATION
INTEGRATION WITH MOBILE APPLICATION
TECHNICAL MONITORING
ADMIN PANEL
EXTERNAL REVIEWS
Recommended services
Qsolt service system Q allows controlling many metrics of the client service, directly focusing on creating clients, motivating them on performing assigned tasks.
