01 .3
Qsolt InfoSpot system information
Qsolt InfoSpot is a product that allows creating an interactive catalog of services, products, and company servers, obtaining honest client feedback, providing access to a live client support chat when necessary. It allows maintaining it as an informational kiosk on kiosks and on Android OS tablets, realizing additional features - Qsolt AsQ
WARRANTY CENTER
showing cross-sale
showing business assistance
feeling of confidence in the calculation of personalized offers and gamification
creating a single catalog of products and services of the organization
access from printed materials to electronic (digital) presentation
visitor access to selected web resources of the organization
background image setting
receive operational and address honest feedback (integrated with Qsolt AsQ)
consider client consultations with specialists from remote offices
feeling of client/customer loyalty
showing organization’s image
sending and receiving feedback from your products/services from potential clients
ability to analyze honest feedback for improving decisions (integrated with Qsolt AsQ)
Qsolt Smart Panel demo
STANDARD SURVEY SET
CONTROL AND REMOTE AUDIT
RECEIVING EFFECTIVE STATISTICS
BUSINESS PROCESS AUTOMATION
CREATING COMFORTABLE CONDITIONS FOR CLIENTS’ ATTENTION
EFFECTIVENESS OF PROCESSES
AGREED TERMS
- Create an effective instrument for interaction with clients and partners based on the agreed informational technologies.
- Ensure mutual understanding with partners about service conditions. The client can independently select the scope of operations according to the level of services, and if not, this task is done with the help of a specialist in videoconferencing.
- Provide access for clients and partners to jurisdictional internet resources or portals/sites of your organization.
- Obtain a full operational connection online to the organization's interlocutors (using Qsolt AsQ integration).
- Create and actively maintain an electronic catalog of information about the object’s location within your organization according to the complexity of the contractual conditions.
- Provide cross-sales by counting personalized pre-orders based on the choice of a customer on the InfoSpot screen.
Functional capabilities
OPERATIONAL SYSTEM QSOLT ASQ
CLIENT ACCESS AUTHORIZATION
REGISTRATION FOR EMPLOYEES
MOBILE WORKPLACES
CENTRAL ADMINISTRATION
BUSINESS-ANALYTICS TABLE
CHANNEL SEGMENTATION
INTEGRATION WITH WEB-SITES, CRM AND BI
PRE-ORDER
INTEGRATION WITH MOBILE APPLICATION
TECHNICAL MONITORING
COMMON CONTENT
EXTERNAL REVIEWS
Pre-configured services
The Qsolt management system of the Q series allows controlling many metrics of the client-server, directly impacting the creation of clients, motivating them to the defined actions.
